Customer Experience Best Practice

We hold regular forums in partnership with the Customer Journey Consultancy to share best practice on everything customer experience. Sponsored by a leading CX organisation we have participation from a range of organisations: BP, Three, Philips, Heathrow, Waitrose, Nationwide, Bristol Energy, Homeserve and Leaseplan.

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Roman Baths

Understanding the visitor experience.

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Waitrose/Google

What is the future supermarket experience?

 
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Nationwide

How to respond to new market entrants.

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NowTV

How UX is designed and improved.

 
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A2 Dominion Housing Association

How can they respond to change CX needs?

 

Upcoming events

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Wednesday, November 6, 2019

9:30AM - 5:30PM

Bank of England

 

Would like more information about each event?

Request the Customer Experience Pack

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We will be running more Resilience in Design workshops later this year.