Customer Experience Best Practice
We hold regular forums in partnership with the Customer Journey Consultancy to share best practice on everything customer experience. Sponsored by a leading CX organisation we have participation from a range of organisations: BP, Three, Philips, Heathrow, Waitrose, Nationwide, Bristol Energy, Homeserve and Leaseplan.
Roman Baths
Understanding the visitor experience.
Waitrose/Google
What is the future supermarket experience?
Nationwide
How to respond to new market entrants.
NowTV
How UX is designed and improved.
A2 Dominion Housing Association
How can they respond to change CX needs?
Upcoming events
CX Best Practice Exchange
2020 Dates to be confirmed