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Getting the brief right:
Airport
About Active Thinking
Active Thinking was established in 2007 to develop expertise in two areas;

Firstly, to develop the customer experience in busy public areas such as airports, train stations, hospitals and leisure facilities.

Secondly, to commission those facilities to make the operational vision a reality.

Find out more here

Whilst essentially being a ‘one-man-band', I regularly use a network of similar minded professionals that can really get to grips with problems and resolve them for clients.

Find out more here

If you would like to find out how I can help improve your customer experience please contact me.
A customer champion at all levels of the organisation.

©2011 Active Thinking Ltd

Customer experience airports, hospitals, buildings and infrastructure

22 Shelley Road, Bath, BA2 4RJ

Registered no. 06253154

Designed by eberlin

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