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ActiveThinkingTriangle

activethinking

LHR5

07513 543 766

info@activethinking.co.uk

we are a team that deliver
great customer experiences

Customer
insight

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Develop a frank and objective understanding of the problems and opportunities

Customer experience design

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The customer experience is realised in the design and delivers a return

Stakeholder
management

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Ensure everyone feels involved and make sure that they are committed.

Operational
readiness

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Work with all stakeholders to deliver a successful day one launch

understanding customers ... delivering change ...

with a return on capital ...

Transportation

Healthcare

Retail

Visitor attractions

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Customer experience

Producing a better passenger experience and creating improved efficiency at Heathrow.

Capacity review

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A complete 5-8 year capacity review of the terminal; encompassing over 70 variables.

LifeTime Value

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Building the operational teams and processes used, the incentives required and the tracking system.

Operational readiness

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Providing Leadership for all Proving Trials, Familiarisation and Training for 13,000 people.  

here are some examples of our work

©2015 Active Thinking

Registered no. 06253154

Designed by eberlin

What we do

Customer insight

Customer experience design

Stakeholder management

Operational readiness

Our work

Customer experience

Customer training

Capacity review

LifeTime value

Proving trials

The welcome

here are some of our clients

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